Jerry Edwards says:
Don't count on support after the death of your loved one if there account is with this guy. Mother has been waiting 7.8 weeks to cash out Pop's pension account. Still waiting, no contact. Was told that the process would be quick and painless. She had to pay the expenses at the mortuary on a credit card. Now she has additional interest on those payments. Pop would be extremely upset with the way this has been handled. Put your trust and money in someone else.